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Support Article

Cancel confirmation popup does not display on clicking Cancel

SA-102220

Summary



On clicking the Cancel button from a screen flow, the Cancel confirmation popup does not display. This occurs on using the pega.u.d.isFormDirty().


ERROR MESSAGE
 
Not Applicable


Steps to Reproduce



Unknown


Root Cause



The Cancel button is customized. The section is refreshed after data is entered on the input fields. Since the screen is refreshed, changes on the page are not detected. Hence, the section is unable to display the Cancel popup.


Resolution



Perform the following local-change:
  Use the out-of-the-box Cancel process. In the out-of-the-box Cancel process, the changes are determined even when the section is refreshed.

Customize the pyDirtyCheckConfirm section (If required) to display any specific popup.

 

Suggest Edit

Published July 10, 2020 - Updated December 2, 2021

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