Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Cannot create new rules in Pega 7.1.7

SA-19357

Summary



When creating a new rule, a new tab appears but the application hangs and eventually does not respond.


Error Messages



com.pega.pegarules.pub.services.ResourceUnavailableException: SOAP service failed 
    at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.step15_circum0(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:4046) 
    at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.perform(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:308) 
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375) 
    at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.step8_circum0(ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.java:1032) 
    at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.perform(ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.java:189) 
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375) 
    at com.pegarules.generated.activity.ra_action_pzgetpmfassignmentsviasoap_563a40f8f3d183e8e23c1d06f3321d20.step3_circum0(ra_action_pzgetpmfassignmentsviasoap_563a40f8f3d183e8e23c1d06f3321d20.java:555)


Steps to Reproduce



Try to create a new rule.


Root Cause



An issue in the custom application code or rules. The 'Enable project management' checkbox was selected on the Application rule but a Project Management Framework (PMF) system was not used. 

Resolution



Perform the following local-change:

Uncheck 'Enable project management' on the Application rule.
Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us