Support Article
Cannot view or edit properties related to a strategy set shape
SA-5882
Summary
Cannot view or edit properties related to a strategy set shape in any delegated strategy rule.
After clicking on the strategy set shape the entire screen goes blank.
Error Messages
Not Applicable
Steps to Reproduce
1. Create a strategy rule
2. Save the strategy rule into an unlocked production ruleset
3. Add the rule to your favorites
4. Set the access group of your operator to one that logs into a portal that has access to delegated rules
5. Log into that portal and open the rule from the delegated rules link
6. Click on a strategy set in the strategy
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. The Subject Matter Experts recommend an upgrade to the DSM Edition of PRPC 6.2 SP2 to address the reported issue.
Resolution
This issue is resolved in PRPC release PRPC 6.2 SP2 DSM edition.
Published January 31, 2016 - Updated October 8, 2020
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