Support Article
Case dependency check does not work with Bot automation
SA-63756
Summary
Case dependency check does not work when testing through Pega Developer portal with a Bot automation (Robot queue) in the middle. However, without Bot automation, Case dependency check works correctly.
Error Messages
Not Applicable
Steps to Reproduce
- In the Parent case flow, read an Excel file which has the child case IDs.
- Create child cases and add them to the Robot queue.
- Wait for all the child cases to process from the queue using the Wait shape in the parent case flow with Case dependency as the Wait type. When all the child items are processed from the Robot queue, the parent case flow creates another top level case
Root Cause
PZGETCHILDCASES report definition returned only 50 records since the report definition had pagination.
Resolution
Apply HFix-46806.
Published May 9, 2019 - Updated October 8, 2020
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