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Support Article

Case dependency check does not work with Bot automation

SA-63756

Summary



Case dependency check does not work when testing through Pega Developer portal with a Bot automation (Robot queue) in the middle. However, without Bot automation, Case dependency check works correctly.


Error Messages



Not Applicable


Steps to Reproduce

  1. In the Parent case flow, read an Excel file which has the child case IDs.
  2. Create child cases and add them to the Robot queue.
  3. Wait for all the child cases to process from the queue using the Wait shape in the parent case flow with Case dependency as the Wait type. When all the child items are processed from the Robot queue, the parent case flow creates another top level case


Root Cause



PZGETCHILDCASES report definition returned only 50 records since the report definition had pagination.


Resolution



Apply HFix-46806.
Suggest Edit

Published May 9, 2019 - Updated October 8, 2020

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