Support Article
Case link opens a child case with no active assignments
SA-19151
Summary
Unable to open the Parent work object using Open Work Item.
Error Messages
Not Applicable.
Steps to Reproduce
1. Drag the Link control.
2. Configure the OnClick event with "Open Work Item" action.
Resolution
Use Open Work by Handle instead of Open Work Item.
Published February 9, 2016 - Updated October 8, 2020
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