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Case references persist even after removing them from the table



Case references persist even after removing them from the table.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the user portal
  2. Remove a few case references from the table
  3. Input the details of one of the removed cases in the Search box
  4. Click the Search icon

Root Cause

A software use or operation error.


Perform the following local-change:

Re-index the tables.


Published August 19, 2019 - Updated December 2, 2021

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