Case Type not shown in the Case Type view.
SummaryApplication's created Case Type are not being showed in the Case Type view.
Steps to Reproduce1.- Open Developer portal
2.- Click on Case Type view
Incorrect configuration. It was found the case type was inheriting from Work- instead of Work-Cover-.
ResolutionIt is a requirement for Case Type to inherit from Work-Cover-. If this is not the case, this needs to be rectified as otherwise the Case Type are not going to work propely as they rely on inheriting from Work-Cover-.
Published February 26, 2016 - Updated October 8, 2020