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Support Article

Chart count is incorrect



If user have only one item to display on the chart , the count on the chart is displaying ( 0 , 1, ,1 ,1 2) .

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a chart for Report Definition.
  2. Include "count" on an axis(y-axis).
  3. If the report has only 1 item or many items with same count to display then the count on the y-axis are not in increasing order.

Root Cause

A defect in Pegasystems’ code or rules.


Alter decimal places dropdown from "auto" to 1, to resolve the issue.


Published July 20, 2016 - Updated October 8, 2020

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