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Support Article

Chart type not supported message displays in UI Gallery

SA-96558

Summary

The message Chart type not supported or Loading chart displays while displaying a chart on a section. This also occurs in the User Interface (UI) Gallery in Designer Studio when user logs in to the application.
 

User Interface Gallery with the issue

 

 

 

Expected User Interface Gallery

 

 

Error Messages

Not Applicable


Steps to Reproduce


 

Add a chart to the section or use a report definition to create a chart. 


Root Cause



An issue in the custom application code or rules. A custom JS binary of fusioncharts.js is present in the system.

Resolution



Perform the following local-change:
Remove the Custom fusioncharts.js binary. 
 

 

Suggest Edit

Published December 12, 2019 - Updated December 2, 2021

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