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Support Article

Check in comments dropped



The check in comments while the rule was residing in a branch ruleset was deleted and replaced with one single line like ‘Record merged from …' after merging the branch ruleset with the base ruleset.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a branch ruleset.
  2. Check out a rule to the branch ruleset and check in with some comments.
  3. Merge the branch ruleset with the base ruleset.
  4. Open the rule now and observe the history of the rule.

Root Cause

An issue in the custom application code or rules.


Here’s the explanation for the reported behavior: 

Check in comments can be seen by clicking the ‘History for all versions’ at the bottom of the history window.

Published December 22, 2016 - Updated October 8, 2020

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