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Support Article

Checkbox action does not reflect quickly

SA-91687

Summary



While checking and unchecking a checkbox, the action does not reflect quickly. This occurs in Internet Explorer and Chrome browsers.
The checkbox is present in a nested grid.




Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Include a master detail grid with expand/collapse rows
  3. While expanding a row, include a grid inside a section with checkbox as one of the column
  4. Check or uncheck the checkbox


Root Cause



An issue in the custom application code or rules. In the nested grid, there are multiple columns which are configured with 'Run visibility condition on client' condition. As a result, multiple calls are triggered on click of the checkbox resulting is slow browser performance.


Resolution

Perform the following local-change: 

Check all the column configurations and uncheck the 'Run visibility condition on client' checkbox where it is not required.



 
Suggest Edit

Published December 19, 2019 - Updated December 2, 2021

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