Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Checkbox action does not reflect quickly



While checking and unchecking a checkbox, the action does not reflect quickly. This occurs in Internet Explorer and Chrome browsers.
The checkbox is present in a nested grid.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Include a master detail grid with expand/collapse rows
  3. While expanding a row, include a grid inside a section with checkbox as one of the column
  4. Check or uncheck the checkbox

Root Cause

An issue in the custom application code or rules. In the nested grid, there are multiple columns which are configured with 'Run visibility condition on client' condition. As a result, multiple calls are triggered on click of the checkbox resulting is slow browser performance.


Perform the following local-change: 

Check all the column configurations and uncheck the 'Run visibility condition on client' checkbox where it is not required.


Published December 19, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us