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Support Article

Chrome scroll bars not rendering after closing work



When using Chrome the vertical scroll bars disappear when closing a work object using the default Pega 7 portals. 

Error Messages

Not applicable

Steps to Reproduce

  1. Log into application
  2. Dashboard displays with worklist and vertical scroll bars (Need enough work in worklist to trigger scrolling)
  3. Open Case
  4. Close Case
  5. Dashboard displays again but vertical scroll bars are not visible. Scrolling still works with mouse wheel etc. 

Root Cause

The virtical scroll bar is still there and you can use the mouse week ect to scroll. It's not visible though and could cause end users who do not have mouse wheels or know scrolling key combinations problems.

This is already a reported problem with the Chrome browser outside of Pegasystems. 



Switch the portal use to a tabbed layout for the main work space. 

Published November 18, 2016 - Updated October 8, 2020

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