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Support Article

Circumstance not working in Field Value rule

SA-20089

Summary



Field value rule is circumstanced based on a property.
However,when accessing the rule, base rule is being picked up instead of circumstanced version.

Error Messages



Not Applicable

Steps to Reproduce



1) Create a field value rule
2) Create a circumstance for the Field Value rule
3) Access the rule 
4) Observe that every time the base rule get's picked up


Root Cause



Time-qualified and circumstance-qualified rule resolution features are not available for field value rule type

Resolution



Please find the related PDN article which clearly explains circumstancing is not supported for field value.

 https://pdn.pega.com/sites/default/files/help_v72/procomhelpmain.htm#rule-/rule-obj-/rule-obj-fieldvalue/new.htm?Highlight=field value circumstance

please refer the last paragraph
 

RULE RESOLUTION

When searching for rules of this type, the system:

  • Filters candidate rules based on a requestor's ruleset list of rulesets and versions
  • Searches through ancestor classes in the class hierarchy for candidates when no matching rule is found in the starting class

Time-qualified and circumstance-qualified rule resolution features are not available for this rule type

 

Suggest Edit

Published February 26, 2016 - Updated October 8, 2020

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