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Support Article

Claim File is not generated with Headless Claims in PCI

SA-45621

Summary



Due to some errors for transform XML functions, Claim File is not getting generated.

This issue is for Pega Claims for Insurance which is not getting displayed in Product drop-down list.


Error Messages



Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap), Unknown configuration option http://javax.xml.XMLConstants/property/accessExternalDTD


Steps to Reproduce



1. Follow headless claims in PCI implementation as in this link:
http://https://pdn.pega.com/documents/pega-claims-insurance-721-headless-claims-technical-note
2. Run commands manually using SoapUI.


Root Cause



A defect in Pegasystems’ code or rules

Resolution



Perform the following local-change steps:
  1. Save as the ProcessXMLRequest Activity in your Application ruleset.
  2. Save the Functions transformXML, performXSLT--(String,String,boolean,HashStringMap), isDebugEnabled and necessary libraries for those to Application ruleset.
  3. Comment the above statements in performXSLT Function of your ruleset.
  4. Change the Parameter 3 in Step 1of ProcessXMLRequest Activity to the function saved in App ruleset.
  5. Change Step 4 in transformXML--(String, String) to refer to the App ruleset.

Published March 9, 2018 - Updated October 8, 2020

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