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Support Article

Class is not getting saved



While trying to create new classes, user is getting 'Save Failed' error with PRPC 6.3 SP1.

Error Messages

Failed to process updates: code: <none>: SQL state: null Message:<none>

Steps to Reproduce

Try to create a new class and observe the error.

Root Cause

The table pr4_base contains some records where pyclassgroup is null. These records are causing errors.


Perform the following local-change steps:
  1. Execute a query:
    Select PYCLASSNAME,pyclassgroup from PR4_BASE where PXOBJCLASS = 'Rule-Obj-Class' and pyclassgroup is null. This query returned two results with pyclassgroup=null
  2. Take the DB backup.
  3. Remove the records that have pyclassgroup as null.
  4. Restart the server.
This solves the issue of creating classes and data tables.

Published March 13, 2017 - Updated October 8, 2020

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