Support Article
Class is not getting saved
SA-34216
Summary
While trying to create new classes, user is getting 'Save Failed' error with PRPC 6.3 SP1.
Error Messages
Failed to process updates: code: <none>: SQL state: null Message:<none>
Steps to Reproduce
Try to create a new class and observe the error.
Root Cause
The table pr4_base contains some records where pyclassgroup is null. These records are causing errors.
Resolution
Perform the following local-change steps:
- Execute a query:
Select PYCLASSNAME,pyclassgroup from PR4_BASE where PXOBJCLASS = 'Rule-Obj-Class' and pyclassgroup is null. This query returned two results with pyclassgroup=null - Take the DB backup.
- Remove the records that have pyclassgroup as null.
- Restart the server.
Published March 13, 2017 - Updated October 8, 2020
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