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Support Article

Class is not getting saved

SA-34216

Summary



While trying to create new classes, user is getting 'Save Failed' error with PRPC 6.3 SP1.

Error Messages



Failed to process updates: code: <none>: SQL state: null Message:<none>


Steps to Reproduce



Try to create a new class and observe the error.


Root Cause



The table pr4_base contains some records where pyclassgroup is null. These records are causing errors.

Resolution



Perform the following local-change steps:
  1. Execute a query:
    Select PYCLASSNAME,pyclassgroup from PR4_BASE where PXOBJCLASS = 'Rule-Obj-Class' and pyclassgroup is null. This query returned two results with pyclassgroup=null
  2. Take the DB backup.
  3. Remove the records that have pyclassgroup as null.
  4. Restart the server.
This solves the issue of creating classes and data tables.

Suggest Edit

Published March 13, 2017 - Updated October 8, 2020

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