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Support Article

Clicking Phone link removes the chart from page

SA-24221

Summary



Charts disappear when the Phone link is clicked in mobile application.

Error Messages



Not Applicable

Steps to Reproduce



1. Create a section and using rich formatted text control, use a phone link with format type as telephone.
2. Design the link to open the dialer screen, as it is a mobile application, onClick.
3. Configure a chart inside the section.

Root Cause



onClick handler was not added for handling the document unload window event.

Resolution



Apply HFix-27756.

Published June 7, 2016 - Updated October 8, 2020

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