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Support Article

Collapsible icon is not visible post upgrade



The collapsible icon in the header of the collapsible dynamic layout is not visible after upgrading from Pega 7.1.8 to Pega 7.2.2.

Error Messages

Not Applicable

Steps to Reproduce

Use a collapsible layout, and include another section in it.

Root Cause

An issue in the custom application code in the skin. The expandable icon URL was missing.


Apply the following local-change:
Include the code given below in the UserWorkForm.

.layout-outline>.Collapsed>.header-bar>*>.icon-openclose {
background-image: url('webwb/pz-collapsed.png') !important;

Published February 20, 2017 - Updated October 8, 2020

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