Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Commit errors occur when creating cases using a Batch process



Commit errors occur when creating cases using a Batch process.

Error Messages

Error in commit() ORA-00001: unique constraint (PEGA_DATA.XIXI_MY_WORK_CASE) violated

Steps to Reproduce

Create cases using the Batch process.

Root Cause

An issue in the custom application code or rules. Running some code paths deferred the Save actions for an initial case creation and did not perform a commit. Later, the same objects were written using an Obj-Save with Write Now, that is, the deferred list entries were not removed. When the code path performed a commit, the initial Save actions on the deferred list performed the commit.


Perform the following local-change:

Perform a commit instead of an Obj-Save with Write Now.

Published March 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us