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Commit errors occur when creating cases using a Batch process



Commit errors occur when creating cases using a Batch process.

Error Messages

Error in commit() ORA-00001: unique constraint (PEGA_DATA.XIXI_MY_WORK_CASE) violated

Steps to Reproduce

Create cases using the Batch process.

Root Cause

An issue in the custom application code or rules. Running some code paths deferred the Save actions for an initial case creation and did not perform a commit. Later, the same objects were written using an Obj-Save with Write Now, that is, the deferred list entries were not removed. When the code path performed a commit, the initial Save actions on the deferred list performed the commit.


Perform the following local-change:

Perform a commit instead of an Obj-Save with Write Now.

Suggest Edit

Published March 23, 2018 - Updated October 8, 2020

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