Support Article
Commit in the Pre-processing activity makes the WO freeze
KCP-161
Summary
When using a Commit at the end of a pre-processing activity, the work object (WO) freezes and the user is unable to perform any action. The lock on the work object is released.
ERROR MESSAGES
Not Applicable
Steps to Reproduce
- Add a Commit step in a pre-processing activity of a flow action.
- Navigate to that assignment.
ROOT CAUSE
A Commit in a pre-processing activity of a flow action disrupts the Pega out-of-the-box database transaction.
Resolution
Perform the following local-change:
Remove the Commit from the pre-processing activity.
Tags:
Published December 2, 2021
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