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Support Article

Commit in the Pre-processing activity makes the WO freeze

KCP-161

Summary



When using a Commit at the end of a pre-processing activity, the work object (WO) freezes and the user is unable to perform any action. The lock on the work object is released.


ERROR MESSAGES 

Not Applicable 


Steps to Reproduce

  1. Add a Commit step in a pre-processing activity of a flow action.
  2. Navigate to that assignment.


ROOT CAUSE 

A Commit in a pre-processing activity of a flow action disrupts the Pega out-of-the-box database transaction.


Resolution



Perform the following local-change:

Remove the Commit from the pre-processing activity.
Suggest Edit

Published December 2, 2021

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