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Support Article

Compatibility issue with Internet Explorer 11



Some components  of custom portal in  user interface of a section are not compatible in IE 11, but when it opened in compatible mode of IE 11, it works fine.

Root Cause

PRPC 6.2 SP2 portal are not HTML-5 compliance and so there are issues with that.


Inform system administrator to enable the Borwser to run  all  the Intranet sites in Compatibility view by following these steps.

1. IE> Tools > Compatibility view Setting > Display intranet sites in compatibility view and enable checkbox. 

2.  In your custom portal, enable the meta tags to render it in IE-9  see the msdn link on how to use this :

 Also Support Guide link :


Published January 31, 2016 - Updated October 8, 2020

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