Support Article

com.pega.pegarules.pub.generator.RuleNotFoundException Log Error

SA-25736

Summary



User did a save as CPMPortalRecent in to their ruleset. When they are launching the portal, RuleNotFoundException is thrown in the log.

 

Error Messages



Not Applicable.


Steps to Reproduce



No steps to reproduce. Users see these error in the logs.


Root Cause

Tried to analyze the logs and GCS personnel saw that the context is switched to @baseclass somewhere and it is searching in that class.

But to analyze where exactly the context is switching and why, need use case and tracer for the error scenario.

Root vause was not identified as there is no use case. To remove the error from logs we can create an empty section 'CPMPortalRecent' into @baseclass as a work around.


Resolution



Creating an empty section 'CPMPortalRecent' into @baseclass resolves the reported behavior.


 

Published July 18, 2016 - Updated July 28, 2016


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