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Support Article

Composite harness does not refresh when switching between cases



When switching between different Interactions, you find that the composite harness is not getting refreshed.

Error Messages


Steps to Reproduce

Open work cases in different interaction tabs (main tab created below the home tab).

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.
This functionality was found to be working fine on shipped CPM product, but changes to CPMTearoffWork Section made as part of HFIX-8764 has broken the functionality.


HFix-10398 fixes this issue.

Published January 31, 2016 - Updated December 2, 2021

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