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Support Article

Composite harness does not refresh when switching between cases

SA-4749

Summary



When switching between different Interactions, you find that the composite harness is not getting refreshed.

Error Messages



N/A


Steps to Reproduce



Open work cases in different interaction tabs (main tab created below the home tab).


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.
This functionality was found to be working fine on shipped CPM product, but changes to CPMTearoffWork Section made as part of HFIX-8764 has broken the functionality.


Resolution



HFix-10398 fixes this issue.
Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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