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Support Article

Connect SOAP does not handle response from service



SOAP Connect is configured using WSDL and the resulting tests fail. The response is not correctly mapped to the Clipboard. 

Error Messages

Not Applicable

Steps to Reproduce

1. Host WSDL and Response.xml on workstation.
2. Configure SOAP Connect from WSDL and update the resulting activity to use Response.xml as endpoint. The resulting execution matches the reported behavior.

Root Cause

The root cause of this problem is in Response.xml object being created by the invoked service. It does not follow the correct namespace definition. The incorrect version is as follows:


Update the service to send corrected Response.xml.

Published June 30, 2015 - Updated October 8, 2020

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