Support Article
Connect-SOAP rule throws RemoteApplicationException
SA-20364
Summary
When you invoke a Connect-SOAP rule, it fails with the below error.
Error Messages
Error in JSP execution
com.pega.pegarules.pub.services.RemoteApplicationException: SOAP service failed
Steps to Reproduce
1) Invoke a Connect-SOAP rule
Root Cause
The out of the box Soap connect activity in PRPC throuws RemoteApplicationException when the response from the SOAP service provider is not null and not a Java IO exception. The behavior is as per design of the activity invokeAxis2 and not a bug. To prevent the RemoteApplicationException we need to update the invokeAxis2 step 15 to Handel the customer specific error response
Resolution
Perform the following local-change:
Modify invokeAxis2 step # 15 code and replace
throw new RemoteApplicationException("SOAP service failed", e);
with
oLog.error("SOAP service failed", e);
Related PDN link https://pdn.pega.com/support-articles/error-level-logging-soap-failure-responses
This will print the stack trace in the log file but the activity execution will continue. One can write customized log messages as well along with the fault messages received from the service provider.
Published March 16, 2016 - Updated October 8, 2020
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