Support Article
CookieDisabledException occurs when logging in to application
SA-5956
Summary
CookieDisabledException occurs and unable to log in to the Pega application despite setting the cookies and Compatibility settings correctly. JBoss application server is used in this environment.
Error Messages
com.pega.pegarules.priv.context.CookieDisabledException: An error has occurred which indicates that your browser does not support Cookies. You must enable Cookies in order to use this application
Steps to Reproduce
Log in to the application.
Root Cause
A redirect occurred after the authentication in the JBoss environment.
Resolution
Perform the following local-change:
Set the below configuration using a Dynamic System Setting (DSS) or a prconfig.xml file.
<env name="authentication/redirectguests" value="false"/>
Published March 6, 2019 - Updated October 8, 2020
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