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Support Article

Correct skin is not picked when switching between applications



Upon switching the application portals, the new portal is still being rendered with prior portal's skin.

Error Messages

Not Applicable

Steps to Reproduce

Example configuration:

Run time behavior

Switch the application portal

Portal is still using prior skin.

Root Cause

A defect in Pegasystems’ code or rules as the portal related information was not being set appropriately when switching portals.


Apply HFix-29634 to fix this behavior.

Published October 27, 2016 - Updated October 8, 2020

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