Support Article
Correct skin is not picked when switching between applications
SA-28307
Summary
Upon switching the application portals, the new portal is still being rendered with prior portal's skin.
Error Messages
Not Applicable
Steps to Reproduce
Example configuration:





Run time behavior

Switch the application portal


Portal is still using prior skin.
Root Cause
A defect in Pegasystems’ code or rules as the portal related information was not being set appropriately when switching portals.
Resolution
Apply HFix-29634 to fix this behavior.
Published October 27, 2016 - Updated October 8, 2020
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