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Support Article

Correct Way to Change Service Export Directory



User has followed instructions available via help to change the Service Export Directory, however the changes to not take effect.

Error Messages

Not applicable.

Steps to Reproduce

Follow instructions in the Pega 7.2 Help:

Root Cause

The information in the help is not accurate:


The only way to change the ServiceExport directory is to change the "file://web:" storage class path by adding the following in prconfig.xml,replacing your_path with the path that is required to use:

<env name="storage/class/web:/rootpath" value="your_path"/>

As long as the Pega application has permission to use the specified directory and it is not shared between multiple nodes or applications, this should not cause any issues.

A bug with Id:BUG-246353 has been raised, and the help documentation regarding this will be updated in the Pega 7.2.1 release.


Published May 21, 2016 - Updated October 8, 2020

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