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Support Article

CPM Search Results - Find Work gadget displays only 20 records



Customer Process Manager (CPM) Search Results - Find Work gadget displays only 20 records

In the user portal search gadget is not displaying link "Show More Results" if results are greater than 20.

Error Messages

Not Applicable, The requested thing has been accepted as an enhancement request.

Steps to Reproduce

In CPM 7.1.2 open traditional CPM CSR or CPM Manager portal and search. If results are more than 20 links, then it does not display all results.

Root Cause

This issue was determined to be a product enhancement request.


Apply HFix-28218 to resolve the enhancement request.


Published August 2, 2016 - Updated December 2, 2021

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