CPMSearchResultsKC – Declare_AgentStatus does not exist
Running a Service Intent in CPM the error appears in the log below error.
111.222.333.44|127.0.0.1 OperatorName - The access group in Declare_AgentStatus Page does not contain Pega-SearchEngine Ruleset
Steps to Reproduce
Running a Service Intent in CPM the error appears in the log.
The root cause of this problem is a defect in Pegasystems’ code/rules RULE-OBJ-ACTIVITY EMBED- CPMSEARCHRESULTSKC
HFix-10249 : CPMSearchResultsKC – Declare_AgentStatus does not exist
To fix this issue we commented out line 22 where the exception for search is no longer needed in Pega 7.
Published January 31, 2016 - Updated December 2, 2021
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