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Support Article

Currency Control causes blank screen



When using a Currency control on a Read-only field, a blank screen displays. This occurs in Production through SAML Single Sign-on (SSO).

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section to display a Currency amount field in the Read-only mode.
  2. Load the section on a flow action.
  3. Execute the flow to navigate to the screen. The system displays a blank screen.

Root Cause

Executing the Developer tools on the browser points to the pzpega_ui_decimal. js rule having an error with invalid argument.
When the Production URL is accessed through SAML SSO, strings are appended for a variable in pzpega_ui_decimal.js at the user end. This is due to the masking that is performed at the user end to protect credit card patterns.


As a local-change, remove the security policy.

Published July 4, 2020 - Updated December 2, 2021

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