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Support Article

Custom fonts do not display while using the IE 11 browser



Custom fonts included in application do not display on opening the application on the Internet Explorer 11 browser.

Error Messages


Not Applicable   

Steps to Reproduce

  1. Upload font file (.ttf) in the Binary rule
  2. Create a CSS text file
  3. Refer the binary file path
  4. Include CSS in the Skin rule
  5. Change the overall font family to Custom font

Root Cause

The ttf file is not installable.


Perform the following local-change:
Set the TTF font permission to it's least restrictive form 'installable embedding allowed'.  


Published November 7, 2019 - Updated October 8, 2020

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