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Support Article

Dashboard (pzRBCategoriesWrapper) not loading completely in IE



Dashboard (pzRBCategoriesWrapper) not loading completely in Internet Explorer. Public categories (pzRBCategoriesWrapper7) section is not showing completely in Internet Explorer. However the count is showing without any issue in Chrome browser.

Error Messages

Not Applicable

Steps to Reproduce

1)Login to application
2)Open case manager portal
3)Click on Reports link in left navigation.
4)Check out for Public categories section which doesn't display proper count for the reports in Internet Explorer.

Root Cause

A defect in Pegasystems’ code or rules. The pyCategoryCount section has fixed width configured in section pzCategoryCountLabel.


Apply HFix-34699 to resolve the reported behaviour.

Published August 26, 2017 - Updated October 8, 2020

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