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Support Article

"Data-Admin-Operator-ID" issue with Query class

SA-33046

Summary



User is creating a product rule and to include operator Id records in the product rule, user is quering Data-Admin-Operator-ID table to get all operator IDs but it is not fetching all the operator IDs.

User has around 1400 operator IDs, out of which only 500 are fetched.


Error Messages



Not Applicable


Steps to Reproduce



1. Create some of the new operators.
2. Create a product rule.
3. Go to Query class > Data-Admin-Operator-ID.
4. Search for the newly created operators.


Root Cause



The issue occured as the max records value is set to 500 in pzQueryClassInstances activity.

Resolution



Use Class instances to include section to include the Data-Admin-Operator-ID instances and use the Listview Filters option to filter the values and use "findoperators" Out-of-the-box (OOTB) listview.

In the listview in content tab user can use select values option to include the operator ID's of their choice or they can use any custom List view.

Published February 13, 2017 - Updated October 8, 2020

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