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Support Article

Data does not display on opening a work object from a worklist

SA-58218

Summary



When opening a work object from a worklist, data does not display though it is available on the Clipboard. However, upon a refresh with a right click in the browser frame, the data displays.


Error Messages



Not Applicable


Steps to Reproduce

  1. Build a section with some fields and populate the data using a data page.
  2. Open a work object from the worklist. Verify the data in the section.


Root Cause



The data did not display because the section was executed before the pre-processing activity that populated the data.


Resolution



Verify if the fields can be included in the flow action section. Else, load the data page must prior to where the section is loaded or refresh the section.

 

Published July 23, 2018 - Updated October 8, 2020

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