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Data flow generated from a campaign with empty offer fails



When using Pega Marketing 7.22 on Pega 7.3, data flow generated from a campaign, with empty offer, fails.

Error Messages

[fault (self-tuning)'] [STANDARD] [ ] [XYB:01.01.01] (internal.mgmt.Executable) ERROR - Exception
java.lang.IllegalStateException: Cannot delete run [PR-X] - is still running. Current status is: [Initializing]
at com.pega.dsm.dnode.impl.dataflow.service.DataFlowServiceImpl.delete( ~[dnode-7.3.0.jar:?

Steps to Reproduce

  1. Create a campaign (for example, TestCampaign) with an empty offer.
  2. Run the campaign.

Root Cause

A defect in Pegasystems’ code or rules.

Data flows for execution were generated by the marketing campaign. Data flow execution code was generated under the PREngineClasses folder. To prevent the folder from growing in size, an automated process was set up to cleanup the old and unused data flow run classes. The campaign failed in certain cases, as the maintenance job removed classes which were still in use.


Apply HFix-36951.

Published December 11, 2017 - Updated December 2, 2021

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