Support Article

Data gets truncated in export to PDF in Report Definition

SA-21445

Summary



User is exporting the report data (created using report definition) to PDF file format. The PDF file generated contains the truncated data (column values gets truncated).


Error Messages



Not applicable


Steps to Reproduce



1. Create a Report Definition rule consisting of multiple columns
2. Run the report. Click on export to PDF.

    

Observe that certain column values are truncated.

        


Root Cause



When a report is generated, it is rendered in the DisplayReport harness. When the report is exported to PDF, the harness styles are also exported, and therefore, the report is not rendered as it should in a PDF.

Resolution



Apply HFix-24251 and after applying, follow these instructions to resolve the issue - 

1. Check the checkbox Ignore application Skin when exporting to PDF present under DataAccess tab of the Report Definition rule 

    

2. Override OOTB available pyReport_ExportToPdfStyles.css rule, and add word-wrap:break-word; in the td.rowHandleHead element.

    

Published April 1, 2016 - Updated October 8, 2020

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