Support Article
Data instance form rule unavailable
SA-82212
Summary
PRPC 6.1 is upgraded to Pega Platform 7.2.
Post Pega 7.1.9, forms are removed and moved to sections/harness.
For more information, refer to: https://community.pega.com/knowledgebase/release-note/end-support-form-based-rule-forms-pega-719
The below Data instance forms are unavailable:
- Data-Operator-Security-Level1
- Data-Operator-Security-Level2
- Data-Operator-Security-Level3
Since the forms are unavailable, unable to edit in Pega Platform 7.2. These rules are a part of Pega Smart Investigate for Payments.
Error Messages
Not Applicable
Steps to Reproduce
- Install Pega Smart Investigate for Payments on Pega Platform 7.2. This is on a cloud instance of the Pega.
- Navigate to the Application tab.
- Display the Data-Operator-Security-Level1 instances.
- Double click the DATA-OPERATOR-SECURITY-LEVEL1 XXXX instance. The data instance opens in an XML page instead of the expected form.
Root Cause
Pega Platform 7.2 does not support the RuleForm which the classes use.
Resolution
Apply HFix-28280.
Published March 18, 2020 - Updated October 8, 2020
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