Support Article
Data is not available in Audit tab
SA-84107
Summary
History information or data is unavailable in the Audit tab.
Error Messages
Not Applicable
Steps to Reproduce
- Launch the portal.
- Click the Audit tab of any case.
Root Cause
The section is not included in the Audit tab.
Resolution
Perform the following local-change:
- Navigate to the pyCaseContent(ID).
- Add a new section in the Audit Dynamic Layout and provide the pyCaseAudit section name.
- Save and Run the case.
Published August 19, 2019 - Updated December 2, 2021
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