Summary

Database exceptions occur on opening an article within multiple sessions.

Error Messages

A commit cannot be performed because a deferred save of instance PEGAFW-KM-DATA-ARTICLEVIEWS 8!2020 failed: code: SQLState: Message: From:

Steps to Reproduce

Open an article within multiple sessions.

Root Cause

A defect in Pegasystems’ code or rules. The defect results in artifacts for functionality such as counting article views, being accessed by multiple requestors simultaneously.

Resolution

Apply HFix-66550.