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Support Article

Database exceptions occur on opening an article



Database exceptions occur on opening an article within multiple sessions.


Error Messages

A commit cannot be performed because a deferred save of instance PEGAFW-KM-DATA-ARTICLEVIEWS 8!2020 failed: code: SQLState: Message: From:


Steps to Reproduce

Open an article within multiple sessions.


Root Cause

A defect in Pegasystems’ code or rules. The defect results in artifacts for functionality such as counting article views, being accessed by multiple requestors simultaneously.



Apply HFix-66550.

Published December 2, 2021

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