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Support Article

Date filter is not working properly when retrieving to reports



The date filter is not working properly when trying to retrieve reports from AES Manager Dashboard Portal.

Error Messages

Not Applicable

Steps to Reproduce

Go to Manager Portal->Reporting->System Reports
Select Start and End Date and then select All Alerts

Getting the same count for different date ranges.

Root Cause

The underlying report definition is not taking the startDate and endDate as parameters, to filter the results.


1. Open the section CusterReports and pass startDateTime and endDateTime.

2. Open the report definition ALERTSFORCLUSTER and configure the filter condition as below.

3. Configure as below in the parameters tab as well.

Published March 15, 2017 - Updated October 8, 2020

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