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Support Article

Datetime format not reflecting at runtime

SA-39613

Summary



Date Format change is not getting applied for pxUpdateDatetime in custom search results grid(pyworksearchresults).


Error Messages



Not Applicable


Steps to Reproduce



1. Create a section and include a grid to show custom search results.
2. Include pxUpdateDatetime property in the grid that shows the search results.


Root Cause



An issue in the custom application code or rules:

The dynamic system setting "indexing/useDataInstances" in "Pega-SearchEngine" ruleset is set to true incorrectly. Please set this to 'false' and reindex the work classes. Cause of the issue is that useDataInstances is set to true but the OOTB CustomSearchProperties are not available.
The pySearchModel DataTransform rules defined on the work classes are applied when the dynamic system setting "indexing/useDataInstances" is set to false.

Resolution



Perform the following local-change:

Modify the dynamic system settings "indexing/useDataInstances" in "Pega-SearchEngine" ruleset to "false" and re-index the work classes from the work index on Search Landing page.

Published August 26, 2017 - Updated October 8, 2020

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