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Support Article

DateTime Picker does not work on iPad iOS 13.3.1 Safari browser



The Up and Down arrow button do not function in the DateTime Picker control. This occurs only on the iPad iOS 13.3.1 Safari browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a Calendar control in a dynamic layout.
  2. Save the changes.
  3. Launch the portal.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

Select the 'Use native calendar control on mobile' in the Date field (in the Presentation tab).

Published July 17, 2020 - Updated December 2, 2021

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