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Support Article

DateTime Picker does not work on iPad iOS 13.3.1 Safari browser

SA-105550

Summary



The Up and Down arrow button do not function in the DateTime Picker control. This occurs only on the iPad iOS 13.3.1 Safari browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Add a Calendar control in a dynamic layout.
  2. Save the changes.
  3. Launch the portal.


Root Cause



An issue in the custom application code or rules.

Resolution

Perform the following local-change:

Select the 'Use native calendar control on mobile' in the Date field (in the Presentation tab).

Suggest Edit

Published July 17, 2020 - Updated December 2, 2021

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