Support Article
DB Template rule cannot be deleted
SA-37941
Summary
A brand new DB template was created from scratch in a new Pega 7.2.2 environment with Pega Marketing 7.22, but later could not be deleted.
Error Messages
The delete modal window shows this error: "This template cannot be deleted at this time as the database table it references is currently in use."
Steps to Reproduce
- Create DB template.
- Try to delete it. See error on screen.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-34173 from Pega Marketing.
Tags:
Published June 2, 2017 - Updated December 2, 2021
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