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Support Article

Declare page does not load properly on PRPC 6.2 SP2

SA-16228

Summary



Declare page not loading properly and throws a NullPointerException. This issue occurs with Customer ProcCPM for Healthcare Provider Services Framework

Error Messages



2015-10-26 07:25:46,490 [ WebContainer : 7] [WorkThread] [UHGMedRetSGUDP:01.01] (assign.UHG_MedRet_SG_Work.When) ERROR pcl.yyy.com|10.175.xxx.xxx rbrow30 - Exception caught while evaluating when
java.lang.NullPointerException
at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.findDeclarativePage(DeclarativePageDirectoryImpl.java:254)


Steps to Reproduce



Create a declarative page and use. 


Root Cause



A defect in Pegasystems’ code or rules.NPE from DeclarativePageDirectoryImpl.

Resolution



Apply HFix-4734.

 

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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