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Support Article

Default busy Indicator does not display on screen



The following issues occur on Pega Platform 7.2.2,
  1. Unable to view the Pega default Busy Indicator on the screen,
  2. Loader icon does not display on the screen while loading filtered data in a report definition

Expected behavior:

When there are two grids on the screen, on click of a button, user conditionally hides one grid and displays another grid. The Pega default loader must display on the screen while the grid loads the filtered data.

Error Messages

Not Applicable

Steps to Reproduce

Issue 1:

Create Tab group layout and add a grid in it. While the tabbed group loads, displays only loading text on the screen.

Issue 2:

From the grid, click the Filter icon and apply the filter. The grid does not display any loader on the screen while loading the data.

Root Cause

Issue 1:

This behavior is as per Pega product design. While the Tab screen loads, the full screen loader does not load.

Issue 2: 

This behavior is as per Pega product design. While loading filtered data, the grid does not display the loader image.


An enhancement request, FDBK-27786, is created for consideration by Pega Product Management.

Published May 7, 2019 - Updated October 8, 2020

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