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Support Article

Delegated rule styles different in DEV and QA environment



The look and feel of the delegated "My Rules" display screen differs in DEV and QA environments.

On the Dev the screen looks

On QA the same screen looks like :

Error Messages

None seen on the screen.

Steps to Reproduce

Launch the delgated rules from the CaseUser portal on both Dev and QA

Root Cause

Running developer tools on IE showed that the no css was applied to the DEV scenario while it was applied correctly to the QA.


Resaving the skin rule associated with the portal will help to generate any missing CSS files.

Published January 31, 2016 - Updated October 8, 2020

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