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Support Article

Deleted Offers not updated in Decision data



Pega Marketing 8.2 is set up on Pega Platform 8.2.2.

Offers are created outside the Change Request (CR) context. On deleting Offers from the Revision Management landing page using the Delete Rules option, the Offers are deleted; however, the Decision data is not updated. The same behavior occurs when offers are not included while submitting a revision.

Additionally, the 'Delete
 rules' popup from the Relationship Management landing page is not refreshed after the rule is deleted.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create Offers from Offers landing page.
  2. Launch the Revision Management landing page.
  3. Click the Delete rules button.
  4. In the popup, select the Offe.
  5. Delete the offer.

Root Cause

A defect in Pegasystems’ code or rules.


This feature is implemented in Pega Platform 8.2.6.

Published April 9, 2020 - Updated December 2, 2021

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