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Support Article

Designer Studio is not visible on login



Designer Studio is not visible on login

Error Messages

Designer Studio was not visible

Steps to Reproduce

Login to Pega 7.1.3

Root Cause

"pzSystemMainMenu" is customized and was refering to a non-existing 'when' rule.
The was causing exception while parsing the rule xml. Hence the menu item was not rendered.


The Designer Studio menu item appeared after removing the invalid reference to the when rule, 

Published June 12, 2015 - Updated October 8, 2020

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