Support Article

Developer portal does not load with compatibility view enabled



When the compatibility view is enabled in IE8 browser, Dashboard and Case Manager portal do not load as expected. 

Error Messages

Not Applicable

Steps to Reproduce

1. Enable Browser compatibility view.
2. Launch the OOTB Case Manager portal with compatibility view enabled.


Root Cause

Pega 7 does not support IE8 in compatibility mode. It will only work in Standards mode.


Update the pyMetaTags fragment to include <meta http-equiv="X-UA-Compatible" content="IE=Edge"> tag.

Published January 31, 2016 - Updated October 8, 2020

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