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Support Article

Development System slow performance



Development system has shown significant performance degradation in the past 2 weeks. Most interactions are generating browser time alerts, and searches are especially slow.

Error Messages

HTTP interactions significantly exceed the elapsed time alert threshold of 1000 ms (usually by 15 seconds or more). This alert is produced by just about any web interaction.

Steps to Reproduce

Perform a search and load any page.

Root Cause

The root cause of this problem is a defect in customer application code/rules.


A number of custom java routines in the customer's application were leading to the performance problem. Significant and extraneous processing needed to be eliminated to correct the issue.

Published March 8, 2016 - Updated October 8, 2020

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